Solutions

 
 
 
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System Support

Get the help you need, when you need it.

It's 5 p.m. on a Friday and the intern spills his coffee on your server. Not to worry. No matter what goes wrong we're here to make it right. We offer a complete service suite that covers wear and tear and cream and sugar. 

 
 
 

Preventative Maintenance

Not only will our professional tune-ups extend the life of your investment, but this also allows us to detect potential issues in your system and fix them before you even notice them. We take a number of preventative measure like routine systems tests, inspections, data backup, battery tests, diagnostics, and filter cleaning and replacement, to keep everything working as it should. And best of all, none of this will disrupt your workday. 

 

On-Call Support

We wouldn't be a very good communications company if it wasn't easy to reach us. Our support team is standing by 24/7 to help resolve issues as quickly as possible. In fact, we guarantee we will respond to emergencies in two hours or less so you can power through that conference call and close the deal.

Replacement Stock

As a maintenance customer, you get priority access to more than $2 million in state-of-the-art replacement inventory available at our local service centers.

 

Communicating with Your Phone Company

If we discover that a problem you have reported relates to your local telephone company or carrier, we will work with them to ensure the issue is resolved more quickly. 

 

Consultation and Education

Is your organization growing rapidly? We provide ongoing professional consultation services, end-user training and communication strategy classes for your team.

 
 

Protect your investment and get the most out of your communications system. 

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PLATFORMS THAT WORK FOR YOU.

Whether your employees are down the hall from each other or spread out and constantly on the move, it's crucial that they stay connected at all times. We can transition your communications system to the cloud and keep it secure.

Does your business depend on keeping customers happy? Allow us to improve the customer experience with enhanced contact centers.

If you've been putting off overhauling your phone system because you don't want it to stall your daily operations, trust us to get in and out in no time.

At CRI, we take the guesswork out of choosing the right equipment and technology for your teams. We take the time to understand what your business does and give you the tools that help you do it even better. 

 
 
 
 
 
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Easier Said.
Easier Done.

When your business communication system matches your company's goals for growth, your work gets a lot easier to manage. So how do you know if you have the right model for your industry and your team? That's where we can help. Let CRI take an in-depth look at your current communication system and we'll identify ways you can save time and money. 

Our thorough communications assessment includes:

  • System and security audit
  • Bill analysis and network evaluation
  • Preventative maintenance
  • Software and hardware audits for support
  • Support and maintenance offerings and options
  • Upgrade opportunities
  • Monitoring options

Technology is constantly evolving and your company is always growing. Instead of following trends and chasing your competitors, we'll make sure you have the system and devices that make the most sense for you. Whether you need better audio conferencing abilities for your Monday meetings or crystal clear video conferencing to impress prospects, we've got you covered. We can also help you with voice over IP (VOIP)unified communications (UC), network security, mobility, and much more

 
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